Privacy Policy

What We Collect

When you browse our website or make a purchase, we may collect the following types of information:

• Contact information — your name, email address, phone number, and mailing address
• Order information — items purchased, order total, delivery address, and transaction history
• Payment information — credit or debit card details processed securely through our payment provider; we do not store full card numbers on our servers
• Communication records — emails, phone inquiries, or messages submitted through our contact form
• Browsing data — pages visited, time spent on site, browser type, and device information collected automatically via cookies

How We Use It

We use the information we collect solely to serve you better. Specifically, we use it to:

• Process, fulfill, and communicate updates about your order
• Coordinate delivery and white-glove service when applicable
• Respond to your questions, warranty requests, or service inquiries
• Send order confirmations and occasional updates about your purchase
• Improve our website experience and product offerings
• Comply with legal obligations and prevent fraudulent transactions

We do not use your information for automated profiling, sell it to data brokers, or use it to make decisions that significantly affect you without human review.

Who We Share It With

Texas Leather Interiors does not sell, rent, or trade your personal information. We share it only when necessary to complete your order or operate our business:

• Payment processors — to securely handle your transaction
• Delivery and logistics partners — to coordinate shipping and in-home delivery
• American Leather and other manufacturers — to process made-to-order requests and warranty claims
• Legal authorities — when required by law or to protect our rights

All third parties we work with are required to handle your information responsibly and only for the purpose for which it was shared.

Cookies & Website Tracking

Our website uses cookies — small text files stored on your device — to help the site function properly and to understand how visitors use it. Cookies allow us to remember your preferences and improve your experience.

We may use:

• Essential cookies — required for the site to work (shopping cart, checkout)
• Analytics cookies — help us understand which pages are most visited and how customers navigate the site
• Marketing cookies — may be used to show relevant ads on other platforms if you have visited our site

You can disable cookies in your browser settings at any time, though some features of our site may not function as intended if you do.

How We Protect Your Information

We take the security of your personal information seriously. Our website uses SSL encryption to protect data transmitted between your browser and our servers. Payment transactions are processed through PCI-compliant payment providers.

While we implement industry-standard security practices, no method of transmission over the internet is 100% secure. We encourage you to use strong passwords and to contact us immediately if you suspect any unauthorized use of your account or information.

How Long We Keep It

We retain your personal information only for as long as necessary to fulfill the purposes described in this policy, or as required by law. Order records are typically retained for a minimum of seven years to comply with tax and accounting requirements.

If you would like us to delete your information sooner, please contact us and we will accommodate your request to the extent permitted by law.

Your Privacy Rights

You have the right to know what personal information we hold about you, and to request that we correct or delete it. You may also opt out of marketing communications at any time.

• To request access to your data, email or call us directly
• To unsubscribe from marketing emails, use the unsubscribe link in any email we send
• To request deletion of your information, contact us and we will respond within 30 days

Texas residents may have additional rights under the Texas Data Privacy and Security Act. If you have questions about your specific rights, please reach out to us.

Children Under 13

Our website is not directed at children under the age of 13, and we do not knowingly collect personal information from anyone under 13. If you believe we have inadvertently collected information from a child, please contact us immediately and we will take steps to delete it.

Links to Other Websites

Our website may contain links to manufacturer websites, financing partners, or other third-party sites such as American Leather's product pages. Once you leave our site, this Privacy Policy no longer applies. We encourage you to review the privacy policies of any third-party sites you visit.

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we do, we will update the effective date at the top of this page. We encourage you to review this page periodically.

Continued use of our website after changes are posted constitutes your acceptance of the updated policy.

Privacy Questions

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please don't hesitate to reach out.

Texas Leather Interiors
Phone: (210) 906-3935
San Antonio, Texas